Information We Collect
When you interact with Raymond Sion's website or our sales team, we may collect the following categories of personal information:
- Contact Information — Name, mobile number, email address provided through enquiry forms or site visits.
- Transaction Details — Booking amounts, payment references, and configuration preferences related to your property interest.
- Usage Data — Pages visited, time spent, browser type, IP address, and device information collected automatically.
- Communication Records — Calls, WhatsApp messages, or emails exchanged with our sales and support teams.
How We Use Your Information
Your information is used strictly to deliver our services and improve your experience. Specific uses include:
- Responding to enquiries and scheduling site visits or virtual tours for Raymond Sion.
- Sending project updates, pricing details, floor plans, and promotional offers via SMS, email, or WhatsApp.
- Processing booking requests and maintaining transaction records as required by RERA regulations.
- Complying with legal obligations under the Real Estate (Regulation and Development) Act, 2016.
📌 By submitting an enquiry form and checking the DNC/NDNC consent, you authorise Raymond Realty and its agents to contact you via call, SMS, email, or WhatsApp, overriding any DNC registration.
Sharing of Information
We do not sell or rent your personal data. We may share it only in the following limited circumstances:
- Authorised Channel Partners — RERA-registered agents involved in the sale of Raymond Sion units, including More Estate Agency (A51800049331).
- Service Providers — CRM platforms, email delivery, and analytics providers bound by confidentiality agreements.
- Legal Authorities — Government bodies or courts when required by applicable law or RERA compliance.
Cookies & Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:
- Essential Cookies — Required for core site functionality such as form submissions and session management.
- Analytics Cookies — Used via tools like Google Analytics to understand how visitors interact with our site.
- Marketing Cookies — Enable personalised advertising on Google and Meta based on your browsing behaviour.
You may disable cookies through your browser settings; however, some features may not function correctly as a result.
Data Security
We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction — including encrypted form submissions, access-controlled databases, and regular security audits.
While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use secure networks when submitting personal information.
Your Rights
As a data subject, you have the following rights with respect to your personal information:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Withdraw consent for marketing communications at any time.
- Request deletion of your data, subject to legal retention requirements.
Third-Party Links
Our website may contain links to external websites including Google Maps, WhatsApp, and partner portals. Raymond Realty is not responsible for the privacy practices or content of these third-party sites. We encourage you to review their respective privacy policies before providing any personal information.
Children's Privacy
Our services are intended for adults (18 years and above) capable of entering into legally binding property transactions. We do not knowingly collect personal information from minors. If we become aware that a child under 18 has submitted information, we will delete it promptly.
Policy Updates
Raymond Realty reserves the right to update this Privacy Policy at any time to reflect changes in legal requirements or business practices. The revised policy will be posted on this page with an updated effective date. Continued use of our website after such changes constitutes acceptance of the updated policy.
Contact Us
For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please reach out to us: